Product Requests

As users, we should be able to input a range for needed substitutes for longer periods like illness, vacation, and family emergencies. Posting one day at a time creates a significant amount of administrative work to validate and set up proper payments. It would be beneficial to have a feature that allows posting for multiple consecutive days as a single job entry.

I would like potential families to complete the entire information form when inquiring. This would ensure that I have all the necessary details upfront, making it easier to assess their needs and respond appropriately.

From Nicole Graham of Coley's Kids Playcare - I would like to have an easy way to see the date parents made their payments. There is the due date listed on the main invoice page but It would be nice to see a column that says invoice paid on XX date somewhere easily without having to click on the actual invoice. It's had when parents don't pay on time and then you are searching for the date the invoice was paid. It could be on kids profile or right on the invoice page. I wouldn't care where but some where easy to see. Thanks for the consideration

The current review formatting on my Wonderschool profile makes it difficult to distinguish between reviews. Adding spacing between reviews and bolding the names and locations would improve readability and clarity for readers.

I mistakenly uploaded photos to the wrong classroom and found it cumbersome to delete them individually for each student. It would be beneficial to have a bulk erase method to remove photos from all students at once, streamlining the process and saving time.

The 'Apply to Enroll' feature on our website is causing confusion for parents, as it is not legal in our state to enroll online. Parents mistakenly believe they have enrolled their children, and we have to explain that they must apply in person. It would be beneficial to have the option to disable this feature to prevent misunderstandings.

Providers who have been paid outside of Wonderschool, usually paid a different amount. For ex: Tuition is $301.20 because of the fee, but the family only paid $300.00. It does not reflect that when marking as Paid(O). We'd like the ability to change the tuition amount when we change the status to Paid(O). So it reflects correctly in ccms and on tax statements.

I was surprised to find a question in the enrollment form asking if families are willing to pay more for priority placement. This question was added without my knowledge, and I find it unacceptable. I would like the option to remove this question from the form, as it does not align with my program's values.

I need to provide W-10 forms to my families at the end of the year for tax purposes. It would be very helpful if I could generate these reports myself through the platform, similar to how I could with my previous software, Kidkare. This would ensure that my records match those of the parents and streamline the process, especially since the support team is currently short-staffed.

I was informed that I would receive a report at the end of the year detailing the total transaction fees paid. However, this feature is not currently available. It would be beneficial to have a self-service option to generate this report, allowing me to keep track of my expenses accurately without relying on support staff.